PlateWise Refund Policy
Last updated: 20 October 2026
This policy explains how cancellations and refunds work for PlateWise subscriptions, operated by Pinnacle Market Analytics.
Cancellations
- Users may cancel subscriptions at any time.
- Cancellation remains active until the end of the current billing period.
Refunds
- Refund requests submitted within 14 days of purchase may be reviewed and considered on a case-by-case basis.
- Refund eligibility may depend on account activity, trial usage and applicable consumer protection laws.
How to request a refund
For refund requests contact: pinnaclemarketanalytics@gmail.com
Contact information
PlateWise is operated by Pinnacle Market Analytics, South Africa. For questions or requests, email pinnaclemarketanalytics@gmail.com. We typically reply within 2 working days.